15DOLLARSTORE.COM only offers first quality merchandise. Due to the nature
of our business and the discounts that we offer, ALL SALES ARE FINAL. We
are not able to accept any returns or exchanges. Please note that all merchandise is
properly inspected before shipping.
If an item that has been ordered is no longer available, we will credit your card in the
amount of the total cost of the unavailable item(s), plus Shipping & Handling and
taxes (if applicable). Your order will then be shipped out with
the remaining available items.
15DOLLARSTORE.COM offers FREE SHIPPING on orders of $100 or more shipped
using regular shipping option within the 48 contiguous states.
* Free shipping promotions are not available via express shipping.
Orders from Alaska, Hawaii, Puerto Rico, Virgin Islands, APOs, FPOs and Canada are
ineligible for FREE SHIPPING, express rates apply to these addresses.
* Free Shipping promotions are not available for items in the '$5.00 SALE'
category, '$8.99' category, 'Treats $8.99' category, 'Treats!!!' category, and/or via
standard shipping on some orders over $200. A customer service representative will contact
you regarding any additional shipping and handling charges for authorization.
* Due to the significant increase in fuel surcharges, some shipments may be subject to
additional freight charges or may not qualify for our free shipping offer. A customer
service representative will contact you regarding additional shipping and handling charges
Shipping Cost & Delivery Schedules:
15DOLLARSTORE.COM ships only within the United States and Canada. Please
refer to the shipping chart below for details.
NOTE: Orders confirmed before 11:00 AM PST, will be processed and are
usually shipped within 1-3 days.
"Express" orders confirmed after 11:00 AM PST, will be processed the following business
day. Unfortunately, at this time we do not ship orders on weekends and holidays.
Regular Shipping Options & Rate
* Free shipping
Shipping & Handling Rates
||Expect your package in 5 to 10 business days
|12 Items or more
|High Volume Orders of $200+
||Standard S & H Rates Apply Depending on Weight.
promotions are not available via express shipping.
Orders from Alaska, Hawaii, US Territories, APO's, FPO's and Canada are ineligible for
FREE SHIPPING, express rates apply to these addresses.
Express Shipping Options & Rates
Canada Shipping Options & Rates
Shipping & Handling Rates
Expect your package in 3 to 5 business days
*Express orders do not qualify for any free shipping promotion
|High Volume Orders of $400+
*Express S & H Rates Applies Depending on Weight for High
Shipping & Handling Rates
Expect your package in 5 to 10 business days
*Canadian orders do not qualify for any free shipping promotion
For Canadian orders - Shipping is $19.00 for the first item, $5.00
for each additional item
Canadian orders will incur a customs fee payable at point of pick-up.
Please contact your local customs office to determine customs costs.
You are responsible for any duties, tariffs, customs charges or additional charges
levied by your country of entry. Furthermore, 15DOLLARSTORE.COM is not responsible
for any additional charges once the items you have ordered have left the United
States. Should charges be levied in your country, and should you refuse to pay
them, your credit card will be charged for all outgoing and return shipping
charges that may be incurred by 15DOLLARSTORE.COM. When the returned merchandise
is received by 15DOLLARSTORE.COM, your card account will be credited for the
merchandise less all shipping charges. If you have questions regarding customs or
duties charges and procedures in your country, it is your responsibility to
research this information PRIOR to placing your order. Please note that we
cannot be held responsible for packages being held by customs for reasons beyond
How is sales tax calculated for my order?
It is very important that your order is processed correctly. We are required to
collect tax on all sales made within the state of California . Please note that
onscreen total reflect estimated tax. The actual charge to your credit card will
reflect all applicable state and local taxes calculated at the time your order is
shipped. If you have questions about the tax rate on your invoice, please contact
us by email
The15dollarstore.com has partnered with a trusted third-party company,
International Checkout, to fulfill orders for our International customers.
Simply put the items you wish to purchase in our Shopping Cart and choose
the "International Checkout" option. Your items will be transferred
to International Checkout for processing. You may pay by International credit
card, PayPal or bank transfer. International Checkout will process your order,
including billing, shipping and customer service. Once your order is completed,
all inquiries should be directed to International Checkout at
Which countries do you ship to?
International shipping is currently available WORLDWIDE from The15dollarstore.com.
Our third party vendor, International Checkout, will ship to all destinations around
the world including APO / FPO addresses.
Can I check the status of my international order?
Who should I contact with questions about my international order?
All inquiries regarding your international order should be directed to
International Checkout at:
Should your order be returned to us undeliverable, unclaimed or refused without
prior approval you have two options:
We can re-ship the order to you for an additional charge for the shipping and
You can cancel your order and we will credit your credit card minus the
shipping and handling charges and a 50% re-stocking fee.
The15DollarStore.com reserves the right to refuse service to anyone.