THE15DOLLARSTORE.COM

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Shopping Policies:
ALL SALES ARE FINAL

15DOLLARSTORE.COM only offers first quality merchandise. Due to the nature of our business and the discounts that we offer, ALL SALES ARE FINAL. We are not able to accept any returns or exchanges. Please note that all merchandise is properly inspected before shipping.

If an item that has been ordered is no longer available, we will credit your card in the amount of the total cost of the unavailable item(s), plus Shipping & Handling and taxes (if applicable). Your order will then be shipped out with the remaining available items.

FREE SHIPPING
15DOLLARSTORE.COM offers FREE SHIPPING on orders of $100 or more shipped using regular shipping option within the 48 contiguous states.

* Free shipping promotions are not available via express shipping. Orders from Alaska, Hawaii, Puerto Rico, Virgin Islands, APO's, FPO's and Canada are ineligible for FREE SHIPPING, express rates apply to these addresses.

* Free Shipping promotions are not available for items in the '$5.00 SALE' category and/or via standard shipping on some orders over $200. A customer service representative will contact you regarding any additional shipping and handling charges for authorization.

* Due to the significant increase in fuel surcharges, some shipments may be subject to additional freight charges or may not qualify for our free shipping offer. A customer service representative will contact you regarding additional shipping and handling charges for authorization.

Shipping Cost & Delivery Schedules:
15DOLLARSTORE.COM ships only within the United States and Canada. Please refer to the shipping chart below for details.

NOTE: Orders confirmed before 11:00 AM PST, will be processed and are usually shipped within 1-3 days.

"Express" orders confirmed after 11:00 AM PST, will be processed the following business day. Unfortunately, at this time we do not ship orders on weekends and holidays.

Regular Shipping Options & Rate
Order Amount Shipping & Handling Rates
1 Item $6.95
2 Items $9.95
3 Items $12.95
4 Items $15.95
5 Items $18.95
6 Items $21.95 Expect your package in 5 to 10 business days
7 Items $24.95
8 Items $27.95
9 Items $30.95
10 Items $33.95
11 Items $36.95
12 Items or more $39.95
High Volume Orders of $200+ Standard S & H Rates Apply Depending on Weight.

* Free shipping promotions are not available via express shipping. Orders from Alaska, Hawaii, US Territories, APO's, FPO's and Canada are ineligible for FREE SHIPPING, express rates apply to these addresses.

Express Shipping Options & Rates
Order Amount Shipping & Handling Rates
$0-$24.99 $16.95
$25-$49.99 $20.95
$50-$99.99 $24.95 Expect your package in 3 to 5 business days
$100-$149.99 $27.95
$150-$199.99 $30.95
$200-$249.99 $33.95
$250-$299.99 $36.95
$300-$349.99 $39.95
$350-$399.99 $42.95
*Express orders do not qualify for any free shipping promotion
High Volume Orders of $400+
*Express S & H Rates Applies Depending on Weight for High Volume Orders.

Canada Shipping Options & Rates
Order Amount Shipping & Handling Rates
1 Item $19.00
2 Items $24.00
Expect your package in 5 to 10 business days
3 Items $29.00
               
4 Items $34.00
*Canadian orders do not qualify for any free shipping promotion
5 Items $39.00
For Canadian orders - Shipping is $19.00 for the first item, $5.00 for each additional item


Canadian Orders
Canadian orders will incur a customs fee payable at point of pick-up. Please contact your local customs office to determine customs costs.
You are responsible for any duties, tariffs, customs charges or additional charges levied by your country of entry. Furthermore, 15DOLLARSTORE.COM is not responsible for any additional charges once the items you have ordered have left the United States. Should charges be levied in your country, and should you refuse to pay them, your credit card will be charged for all outgoing and return shipping charges that may be incurred by 15DOLLARSTORE.COM. When the returned merchandise is received by 15DOLLARSTORE.COM, your card account will be credited for the merchandise less all shipping charges. If you have questions regarding customs or duties charges and procedures in your country, it is your responsibility to research this information PRIOR to placing your order. Please note that we cannot be held responsible for packages being held by customs for reasons beyond our control.

Sales Tax
How is sales tax calculated for my order?
It is very important that your order is processed correctly. We are required to collect tax on all sales made within the state of California . Please note that onscreen total reflect estimated tax. The actual charge to your credit card will reflect all applicable state and local taxes calculated at the time your order is shipped. If you have questions about the tax rate on your invoice, please contact us by email support@15dollarstore.com.

International Orders
The15dollarstore.com has partnered with a trusted third-party company, International Checkout, to fulfill orders for our International customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. Your items will be transferred to International Checkout for processing. You may pay by International credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once your order is completed, all inquiries should be directed to International Checkout at support@internationalcheckout.com.
Which countries do you ship to?
International shipping is currently available WORLDWIDE from The15dollarstore.com. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.
Can I check the status of my international order?
To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.
Who should I contact with questions about my international order?
All inquiries regarding your international order should be directed to International Checkout at:
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

Orders Undeliverable
Should your order be returned to us undeliverable, unclaimed or refused without prior approval you have two options:

  1. We can re-ship the order to you for an additional charge for the shipping and handling
  2. You can cancel your order and we will credit your credit card minus the shipping and handling charges and a 50% re-stocking fee.
The15DollarStore.com reserves the right to refuse service to anyone.
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