THE15DOLLARSTORE.COM

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Customer Service:
Welcome to The15DOLLARSTORE.COM Customer Service page. We've made it easier to find the information you're looking for. Just click on a subject below to read our answers to some of your top questions.

Top Questions Asked:
  • What can I use as a form of payment?
  • Will I get an invoice with my order?
  • Will my credit card charged immediately?
  • How do I receive free shipping?
  • How do I track my order?
What can I use as a form of payment?
We accept the following:
  • Visa
  • MasterCard
  • American Express
  • Discover/Novus
Will I get an invoice with my order?

Yes, an invoice will be emailed to you immediately after you place your order. You will receive an invoice with your shipped order.

Will my credit card be charged immediately?

Yes, your credit card will be charged when you submit your order. When you enter your credit card information and click "Place Order > " on the final review page, we'll give you an order confirmation number. You will also receive an e-mail confirming that your order has been received.

How do I receive free shipping?

Please refer to our shopping policies page.

* Free shipping promotions are not available via express shipping. Orders from Alaska, Hawaii, US Territories, APO's, FPO's are ineligible for FREE SHIPPING, express rates apply to these addresses.

How do I track my package online?

You will receive your tracking number by email once your package has been shipped.

To track your package visit the appropriate website listed below.

For UPS.com visit the UPS tracking reference webpage
- Type Your Tracking Code in the Tracking field.
- Select Track to view the package details on the Tracking Summary page.

For USPS.com visit the USPS tracking reference webpage
- Type Your Tracking Code in the Tracking field.
- Select Track to view the package details on the Tracking Summary page.

Can't find the answers that you're looking for?

Contact Us:
The15DOLLARSTORE.COM
1160 Sandhill Avenue
Carson , CA 90746
1-866-STORE-15 (1-866-786-7315)
Email: support@15dollarstore.com

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